Manager, Inside Sales
Location: Lehi, UT, United States
Job Family Range: 0 - 0
Requisition ID: 3082
Description
Snap One is a leading manufacturer and exclusive source of control, A/V, surveillance, networking, power, and infrastructure equipment for residential and commercial professionals. With a vast catalogue of today’s most popular brands, Snap One is the premier choice for professional installers across the globe. We believe that life’s better when everything works together, and the same can be said about the collaborative work we do. Join our award-winning team in our continuous quest to deliver the most brilliant, personalized smart living and smart business experiences to people around the world.The Manager, Inside Sales will report to the VP of Sales and be responsible for leading a team of inside sales account managers that must meet monthly sales quotas by generating revenue through consultative selling while providing best-in-class support and service. This position requires a candidate who is comfortable working in a fast-paced environment that is goal oriented with an emphasis on accountability to their team members for delivering results. The Manager, Inside Sales should excel in a high-performance environment and possess exceptional coaching, analytical and quantitative problem-solving skills.
Specific Responsibilities
- Manage a Team of Account Managers (Inside Sales) who drive revenue by speaking directly to customers through, but not limited to, virtual meeting, phone calls, email, etc.
- Accountable for delivering revenue goals/targets and driving strategies to achieve the organization's objectives
- Instruct direct reports on all new processes, tools and methodologies used by Snap One
- Lead a high performing Sales Team through coaching for continual improvement as an Industry Leader
- Analyze Inside Sales KPI’s to generate actionable insights to executive leadership.
- Partner cross-functionally with departments; specifically including Product Management, Marketing and Customer Support
- Work jointly with internal departments to facilitate new initiatives, messaging, campaigns and offerings
- Lead and set agenda for Account Management Team Meetings
- Oversee resource planning, reporting, territories and incentives by facilitating regular staffing and gap analysis
- Research and offer solutions for customer escalations within the sales department
- Coach and mentor departmental team member
- Attend in-person company trainings, planning sessions & industry events as needed
- Interview, train and develop new Inside Sales team members as need
Required Qualifications
- High School Diploma or Equivalent
- 4+ Years Sales Experience
- 2+ Years B2B Experience
- Willing to travel up to 10%
Preferred Qualifications
- Bachelor’s Degree
- Experience in Consumer Electronics, CEDIA, or results-based solution selling
- Demonstrated success in a leadership position
- Proficient in all Microsoft Applications
- Proficient in Salesforce or other CRM
Snap One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
