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IT Project Manager

Location: Charlotte, NC, United States
Job Family Range: 0 - 0
Requisition ID: 3041



Snap One is a leading manufacturer and exclusive source of control, A/V, surveillance, networking, power, and infrastructure equipment for residential and commercial professionals. With a vast catalogue of today’s most popular brands, Snap One is the premier choice for professional installers across the globe. We believe that life’s better when everything works together, and the same can be said about the collaborative work we do. Join our award-winning team in our continuous quest to deliver the most brilliant, personalized smart living and smart business experiences to people around the world.

Snap One is seeking an experienced Scrum Master / IT Project Manager to join our IT PMO team. Reporting to the Director if IT, the IT Project Manager will be responsible for developing high-performance, cross-functional IT teams that deliver innovative IT solutions. A successful candidate will have strong leadership, problem-solving, and conflict-management skills and be comfortable working in a dynamic environment. The candidate should be comfortable working as a Scrum Master, managing small projects, and coordinating deliverables with stakeholders outside of IT.


Specific Responsibilities

  • Responsible for facilitating self-organizing IT delivery team(s) to ensure the team is making progress against the Program Increment commitments
  • Lead agile ceremonies to include daily Scrum standups, sprint planning, demos, sprint reviews, and sprint retrospectives
  • Engage with the team on the completion of committed work and goals, supporting the team and removing blockers
  • Ensure scope, requirements, and acceptance criteria are known for committed work
  • Coordinate work kick-offs while keeping stakeholders informed and accountable for milestones, deliverables, and decisions impacting the overall project
  • Manage the risk, issue, and change resolution process and work with other leaders to take corrective action as needed
  • Manage work timelines by overseeing the delivery of projects to ensure they are on time, within scope, and on budget
  • Works with Product Managers, Program Managers, IT PMO, and business stakeholders to review and prioritize application backlogs.
  • Utilize retrospectives and recorded metrics to implement change and continual improvement
  • Creates a fun sharing and learning environment, experimenting with various ideas to improve delivery. Promotes teamwork to achieve sprint goals
  • Work under minimal direction toward predetermined, long-range goals
  • Demonstrate outstanding verbal and written communication skills.





Required Qualifications:

  • Bachelor’s degree or higher in the fields of Business/Business Administration, Computer Science, Technology, or other directly related fields of study
  • 2+ years of experience as a Scrum Master, Project Manager, Product Owner, or Business Analyst.
  • Experience with Agile/Scrum development methodology and more formalized waterfall-style Software Development Life Cycle (SDLC).
  • Experience with design/development of web applications and SaaS products
  • Experience with Microsoft Office Products, especially SharePoint, Project, and Visio.
  • Ability to use current and contemporary business tools and methodologies. Experience with project management processes and tools, delivering projects timely.
  • Strong teamwork and ability to work with diverse teams at multiple organizational levels and across business functions.
  • Excellent time management skills and ability to manage multiple tasks simultaneously.



  • Scrum Master certifications and knowledge of SAFe
  • PMP Certification
  • Relevant experience working in IT, eCommerce, digital retail




Snap One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.