Technical Instructor
This job posting is no longer active.
Location: Charlotte, NC, United States
Job Family Range: 0 - 0
Requisition ID: 3031
Description
Snap One is a leading manufacturer and exclusive source of control, A/V, surveillance, networking, power, and infrastructure equipment for residential and commercial professionals. With a vast catalogue of today’s most popular brands, Snap One is the premier choice for professional installers across the globe. We believe that life’s better when everything works together, and the same can be said about the collaborative work we do. Join our award-winning team in our continuous quest to deliver the most brilliant, personalized smart living and smart business experiences to people around the world.Reporting to the Technical Training Manager the Technical Instructor is responsible for teaching classes, developing educational content, and managing classroom equipment. Ideal candidates excel in communication, possess a passion for technology, and demonstrate strong technical proficiency in areas such as custom integration, home automation, audio/video, security, surveillance, networking, or information technology.
Specific Responsibilities
- Present instructor-led training that displays best-in-class design, presentation, and engagement skills
- Develop new and revise existing training content for training materials such as microlearning videos, online courses, in-person classes, and educational aides
- Own every part of online course development including script writing, audio recording/editing, video recording/editing, and assessment creation
- Continually work to increase knowledge of both industry technology and best practices in education
- Gain hands-on experience with Snap One solutions by performing maintenance and upgrades to education centers and experience centers. Will require the use of hand tools, power tools and ladders
- Gain product familiarity and drive improvement through beta testing of Snap One products
- Attend weekly meetings and/or site visits with various teams to increase technical knowledge and skills
- Up to 25% travel depending on demand
Required Qualifications
- Bachelor's in Instructional Design/Education or equivalent
- 3+ years in technical training/content development
- Project management skills with deadline adherence
- Proficient in visual aid creation and design
- Strong communication and presentation abilities
- Technical aptitude or experience in tech
- Excellent writing skills
Preferred Qualifications
- Master’s degree in Instructional Design, Education, or related field
- 5+ years’ hands on experience in tech related field
- Curriculum development work experience, using a well-defined instructional design system (e.g. ADDIE or SAM)
- Experience with eLearning development software (Storyline 360, Camtasia, etc.)
- Demonstrated experience designing and developing training materials and content for instructor-led courses, blended learning, and/or e-learning
