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Staff Technical Instuctor

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Location: Sutton-on-the-Forest, YOR, United Kingdom
Requisition ID: 2965

Description

Snap One is a leading manufacturer and exclusive source of control, A/V, surveillance, networking, power, and infrastructure equipment for residential and commercial professionals. With a vast catalogue of today’s most popular brands, Snap One is the premier choice for professional installers across the globe. We believe that life’s better when everything works together, and the same can be said about the collaborative work we do. Join our award-winning team in our continuous quest to deliver the most brilliant, personalized smart living and smart business experiences to people around the world.

Snap One seeks a talented, passionate, Technical Instructor in its York Office to thrive in a dynamic, fast-paced environment. The instructor will lead a home automation class to certify technicians in programming home automation systems. The instructor will also partner with subject matter experts to develop and present in-person and online classes. As part of this process, the instructor will write effective learning objectives, compose scripts, record and edit video and audio, and create assessments. The Technical Trainer should be comfortable speaking to large groups and have outstanding communication skills. This position should have a passion working with technology and be able to demonstrate a very strong technical aptitude.

Specific Responsibilities

Content delivery:

Present instructor-led training that displays best-in-class design, presentation, and engagement skills
Travel to teach classes at trade shows, special events, and Snap One Partner stores

Instructional Design

Develop classes for special events and trade shows
Create and/or revise existing webinars, online courses, and microlearning videos
Evaluate and provide feedback on courses to drive improvements

Professional development

Continually work to increase knowledge of both industry technology and best practices in education
Develop hands-on experience with Snap One solutions by performing maintenance and upgrades to education Centers and experience centers
Gain product familiarity and drive improvement through installation and beta testing of Snap One products
Attend weekly meetings and/or site visits with various teams to increase technical knowledge and skills

Required Qualifications

Bachelor’s degree in Instructional Design, Education or a related field, or equivalent experience
3+ Years’ experience in technical training, content development, or a related field
Proven ability to manage the entire lifecycle of multiple projects simultaneously
Self-motivation to meet delivery deadlines and continuously increase productivity
Ability to create effective visual aids, with a keen eye for visual design
Ability to travel up to 25%

Preferred Qualifications

Master’s degree in Instructional Design, Education, or related field
Curriculum development work experience, using a well-defined instructional design system (e.g. ADDIE or SAM)
Experience with eLearning development software (Storyline 360, Camtasia, etc.)
Demonstrated experience designing and developing training materials and content for instructor-led courses, blended learning, and/or e-learning

Snap One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.